This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Unable to connect"

  • 1 jibu
  • 0 wana tatizo hili
  • Last reply by TyDraniu

more options

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop (windows11), can you help me? Email removed for privacy

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop (windows11), can you help me? '''''Email removed for privacy'''''

Modified by NoahSUMO

All Replies (1)

more options

Check your connection settings in Firefox:

  1. Click the menu button Fx89menuButton and select Settings.
  2. Select the General panel.
  3. Scroll down to Network Settings and click button Settings….
  4. Change your proxy settings:
    • If you don't connect to the Internet through a proxy (or don't know whether you connect through a proxy), select No Proxy.
  5. Click OK to close the Connection Settings window.
  6. Close the Settings page. Any changes you've made will automatically be saved.

Helpful?

Uliza swali

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.