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Email is not receiving messages

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Our email account is not receiving emails. I can send but not receive. It has been 5 days of the same thing. I have compacted the folders. I have deleted a lot of emails to free up space. I have made all users writable. Deleted emails come back as new highlighted emails in the inbox. The same message keeps coming up about checking being writable and if there's enough disk space to copy the emails. We are on Windows 7 Thunderbird 115.16.2 How do we fix this?

Our email account is not receiving emails. I can send but not receive. It has been 5 days of the same thing. I have compacted the folders. I have deleted a lot of emails to free up space. I have made all users writable. Deleted emails come back as new highlighted emails in the inbox. The same message keeps coming up about checking being writable and if there's enough disk space to copy the emails. We are on Windows 7 Thunderbird 115.16.2 How do we fix this?

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