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Can't get into my Thuderbird Email.

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Got a pop up saying to enter a password on my email. Nothing worked. Log story short - contacted Comcast (my carrier) and they had me delete my email from Thunderbird and try to "add an exsiting email account" -access is always denied. Can someone please help. Thank you

Got a pop up saying to enter a password on my email. Nothing worked. Log story short - contacted Comcast (my carrier) and they had me delete my email from Thunderbird and try to "add an exsiting email account" -access is always denied. Can someone please help. Thank you

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