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I HAVE BEEN UNABLE TO SEND AN E MAIL FOR 3 WEEKS NOW ON RECENTLY INSTALLED FIREFOX

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  • Last reply by Svetlana

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I RECENTLY BOUGHT AN APPLE MAC AIR, and was using Safari as a browser. I had problems with Hotmail loading and was unable to play my Zynga game, which I use as I am disabled and partially housebound. I called my Internet Service Provider (Plusnet) who advised me to install Firefox as my browser, which I did, with great success. Everything worked perfectly including Hotmail and my game. However, for the last 2 - 3 weeks I have been unable to send an e-mail on Hotmail at all, although I can read my Inbox. My friend has a similar problem, as he installed Firefox at my recommendation, although he is able to send an e-mail, he cannot make any attachments. Please try to fix this problem as soon as possible. Thank you. Rosemary Fraser P.S. I AM ABLE TO SEND E MAILS ON HOTMAIL USING SAFARI, BUT CANNOT PLAY MY GAME, WHICH IS WHY I SWITCHED TO FIREFOX. I DO NOT WANT TO KEEP SWITCHING BROWSERS FOR DIFFERENT FACILITIES - WOULD PREFER TO STAY WITH FIREFOX AS I CAN PLAY MY GAME.

I RECENTLY BOUGHT AN APPLE MAC AIR, and was using Safari as a browser. I had problems with Hotmail loading and was unable to play my Zynga game, which I use as I am disabled and partially housebound. I called my Internet Service Provider (Plusnet) who advised me to install Firefox as my browser, which I did, with great success. Everything worked perfectly including Hotmail and my game. However, for the last 2 - 3 weeks I have been unable to send an e-mail on Hotmail at all, although I can read my Inbox. My friend has a similar problem, as he installed Firefox at my recommendation, although he is able to send an e-mail, he cannot make any attachments. Please try to fix this problem as soon as possible. Thank you. Rosemary Fraser P.S. I AM ABLE TO SEND E MAILS ON HOTMAIL USING SAFARI, BUT CANNOT PLAY MY GAME, WHICH IS WHY I SWITCHED TO FIREFOX. I DO NOT WANT TO KEEP SWITCHING BROWSERS FOR DIFFERENT FACILITIES - WOULD PREFER TO STAY WITH FIREFOX AS I CAN PLAY MY GAME.

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Duplicate of https://support.mozilla.com/en-US/questions/836851

I posted a link to this post there - please continue reading responses there.