This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is TB suddenly using the wrong "from" address in emails?

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by roseavenue

I've had problems configuring gmail and TB to play nicely together, but for about a week it all seemed to be solved. Now suddenly this morning, when I send an email from the default email address (kelly@account1.gmail) it is sent as if it is coming from the non-default email address (kelly@account2.gmail). When I send an email from the non-default email, the "from" field is correct. I've tried making different accounts default, and I've tried using the Correct Identity add-on, but it doesn't make a difference. Any help would be VERY appreciated.

I've had problems configuring gmail and TB to play nicely together, but for about a week it all seemed to be solved. Now suddenly this morning, when I send an email from the default email address (kelly@account1.gmail) it is sent as if it is coming from the non-default email address (kelly@account2.gmail). When I send an email from the non-default email, the "from" field is correct. I've tried making different accounts default, and I've tried using the Correct Identity add-on, but it doesn't make a difference. Any help would be VERY appreciated.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Each gmail account needs to be using its own SMTP server. I suspect that the kelly@account1.gmail account is set to use the SMTP setting for kelly@account2.gmail.

Open the incoming account's settings, and in the top page, "Account Settings", check what is entered in the box labelled "Outgoing Server (SMTP)". The kelly1 account needs to refer to kelly1 in the smtp box.

If you can't tell which is which, you probably need to go to the last account in the Account Settings page, select "Outgoing Server (SMTP)" there and review the "description". To change it you'll need to select and click on "Edit". Then when you have distinctive names, go back to select the appropriate SMTP server/account in the incoming account's settings.

Gmail don't tell you they are going to do it, but they silently swap the "from" address to the one that "belongs" to the smtp account being used for sending.

Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Each gmail account needs to be using its own SMTP server. I suspect that the kelly@account1.gmail account is set to use the SMTP setting for kelly@account2.gmail.

Open the incoming account's settings, and in the top page, "Account Settings", check what is entered in the box labelled "Outgoing Server (SMTP)". The kelly1 account needs to refer to kelly1 in the smtp box.

If you can't tell which is which, you probably need to go to the last account in the Account Settings page, select "Outgoing Server (SMTP)" there and review the "description". To change it you'll need to select and click on "Edit". Then when you have distinctive names, go back to select the appropriate SMTP server/account in the incoming account's settings.

Gmail don't tell you they are going to do it, but they silently swap the "from" address to the one that "belongs" to the smtp account being used for sending.

Thank you!!!!! It took me a while to find the way to edit the smtp server, but I did it and it seems to be working!!! THANKS!!!