This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My emails disappeared when I moved them from my inbox to a local folder

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by enrico.agliotti

Samammel_84
Samammel_84
more options

I had some important emails which I moved from a sub folder in my inbox to a local folder in order to save them to USB. In the process of doing this, they have completely disappeared. I have tried to repair the folder but this did not work. I have located my profile and searched the local folder, but the messages there are coded and cant open them to check them.

I had some important emails which I moved from a sub folder in my inbox to a local folder in order to save them to USB. In the process of doing this, they have completely disappeared. I have tried to repair the folder but this did not work. I have located my profile and searched the local folder, but the messages there are coded and cant open them to check them.

All Replies (2)

Fabián Rodríguez
Fabián Rodríguez
more options

How many were you trying to transfer ? I've found transferring less than 200 emails at a time on large inboxes fails.

I am sorry to say unless you had another local backup it would involve data recovery at your email provider to get those emails back.

enrico.agliotti
enrico.agliotti
more options

I tried to transfer 600 email from inbox on the IMAP server to a local folder and they completely disappeared. I'm very disappointed. This is a kind of error one can expect on version 0.1, not on 60.9.0!