This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why now Firefox refresh tabs every tot seconds? It's problematic

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

After the last update (67.0.1), Firefox refresh tabs every tot seconds causing me a lot of problem. I can't pause a video just few minutes that it refresh the page, etc...

After the last update (67.0.1), Firefox refresh tabs every tot seconds causing me a lot of problem. I can't pause a video just few minutes that it refresh the page, etc...

All Replies (5)

Hi HypnoDisk, does this occur when you switch tabs, or on the tab you are using?

By default, Firefox 67 will unload the page content in inactive/background tabs when memory is very low to free up memory for other tabs. So when you go back to that tab, it needs to reload. It sounds as though your Firefox is not doing a good job of unloading less active tabs, so this is more of a hindrance than a help. To disable this feature:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button promising to be careful or accepting the risk.

(2) In the search box above the list, type or paste LOWMEM and pause while the list is filtered

(3) Double-click the browser.tabs.unloadOnLowMemory preference to switch the value from true to false

I don't know whether that will take effect right away, or in your next Firefox session.

Hi Jscher thank you very much! I did it, but unfortunately I hadn't even the chance to understand if the problem was solved, because Firefox with "browser.tabs.unloadOnLowMemory" in "false" go in crash continuosly, in particular when I surf on Youtube or Facebook. :( This new update of Mozilla is a disaster!

How much memory is installed on your computer?

This new tab unload feature is meant as a safeguard against low memory (OOM) crashes and it only gets active when Firefox detects that less than 300 MB free memory is available. The crashes you get are likely OOM (out-of-memory) reports where not enough contiguous free memory is available.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

Segnalazioni inviate ID segnalazione Data invio

bp-2a203185-15e6-460e-aa53-7c0470190606 06/06/2019, 13:33

bp-fce3b9fa-75b4-47c1-b883-d6fa10190606 06/06/2019, 13:12

bp-aaf4e7ed-cbed-4681-8194-3749d0190606 06/06/2019, 17:08

bp-884978b6-7a5f-4659-b719-5bd6f0190606 06/06/2019, 17:08

bp-fc17762b-f9f3-40d1-90ef-efb930190606 06/06/2019, 17:08

These crash report are OOM (out-of-memory) reports where not enough contiguous free memory is available as expected. You can try to increase the size of the Windows page file if you currently do not have the recommended size for this file.

Signature: Firefox 67.0.1 Crash Report [@ OOM | small ]

Available Page File : 6,356,992 bytes (6.36 MB)
Available Physical Memory : 581,017,600 bytes (581.02 MB)
System Memory Use Percentage : 86
OOM Allocation Size : 4,096 bytes (4.1 KB)