This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send or receive messages

  • பதில்கள் இல்லை
  • 0 இந்த பிரச்னைகள் உள்ளது

Error message when trying to send a message: Sending of the message has failed. Peer's Certificate issuer is not recognised. The configuration related to smtp.message.com must be corrected. When you click on OK, it brings up another lengthy description of licenses etc.. but no result. I'm trying to send a picture but I'm not sure how. In-any case, i'm sending this for my Wife's account: erika-b@netspace.net.au

We had a long-standing conversation with The Messenger Company, but the were unable to solve the  problem.

Regards, Peter Behrendt

Error message when trying to send a message: Sending of the message has failed. Peer's Certificate issuer is not recognised. The configuration related to smtp.message.com must be corrected. When you click on OK, it brings up another lengthy description of licenses etc.. but no result. I'm trying to send a picture but I'm not sure how. In-any case, i'm sending this for my Wife's account: erika-b@netspace.net.au We had a long-standing conversation with The Messenger Company, but the were unable to solve the problem. Regards, Peter Behrendt

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.