This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

wont let me put beta 4 in applications to change exisitng firefox

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Kevin

kashkris
kashkris
more options

My opening page offered Beta4 as a free download. I did this (i have a Mac) and then it instructed me to drag the Firefox icon into my "applications" folder. When I did this it said that I already had Firefox there did I want to replace existing one. I hit "replace " and then it said that I could not do that because something in Firefox was open. Sure it was as I run my computer using Firefox! Any clues

My opening page offered Beta4 as a free download. I did this (i have a Mac) and then it instructed me to drag the Firefox icon into my "applications" folder. When I did this it said that I already had Firefox there did I want to replace existing one. I hit "replace " and then it said that I could not do that because something in Firefox was open. Sure it was as I run my computer using Firefox! Any clues

All Replies (1)

Kevin
Kevin
  • Moderator
more options

You will need to exit Firefox 3.6 to install Firefox 4. I suggest downloading the Firefox installer dmg to the desktop then exiting Firefox 3.6 (Firefox > quit in the top menu). Double click on the Firefox 4 installer then you should be able to upgrade Firefox.

http://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac

Or wait till Tuesday afternoon Pacific time at which point help > check for updates should prompt you to upgrade Firefox 3.6 to Firefox 4.