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I get a message that helper application does not exist when I try to open a jpg or excel files as attachments. I have associated use windows live photo gallery

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  • Last reply by Snicklefritz

Snicklefritz
Snicklefritz
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I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

I have gone to Tools, Options, Attachments and there are programs associated that should be able to open the files - Windows Live Photo gallery for JPG files and Microsoft Excel for excel files. I have to actually download and save the files and then open them. Is there a fix for this?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

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Matt
Matt
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  • Top 10 Contributor
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தீர்வு தேர்ந்தெடுக்கப்பட்டது

Go back and delete those associations and start again by opening one of those files. Thunderbird will recreate the entries based on your choices and they will then probably work.

Snicklefritz
Snicklefritz கேள்வியின் உரிமையாளர்
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Thanks, Matt, I did as you suggested and now it works!