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Why are my tags not syncing for a shared email account? IE One person tags an email as "Work" but it does not show on other users Thunderbird.

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  • Last reply by Matt

blatini
blatini
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Subject says it all for the most part.

A shared email account we'll call "accounting@blah.com" is not syncing tags across other end users Thunderbird. User A will tag an email as Work but it will not sync/show on anyone else's application. I've read that Thunderbird stores tags locally now? Is there a way to sync them up to our IMAP server? Or would we have to revert to a previous version of Thunderbird (if so which)?

Any help is greatly appreciated. Thanks

Subject says it all for the most part. A shared email account we'll call "accounting@blah.com" is not syncing tags across other end users Thunderbird. User A will tag an email as Work but it will not sync/show on anyone else's application. I've read that Thunderbird stores tags locally now? Is there a way to sync them up to our IMAP server? Or would we have to revert to a previous version of Thunderbird (if so which)? Any help is greatly appreciated. Thanks

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Matt
Matt
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the issue is probably that the server does not support tags..... Thunderbird stores them locally, but syncs them were the server supports it.