This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i cannot get online using Firefox, i just get a unable to connect messeag.

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by JayGarcia

c.aguirre
c.aguirre
more options

when i try to get online by hitting my Firefox icon, i get a "unable to connect" message. it started when i downloaded the latest update, i had the same problem with my daughters Aser laptop and i had to use internet Explorer, and now it is happening to my laptop. i have been using Firefox forthe past 6 years, never a problem. So whats up now? .

when i try to get online by hitting my Firefox icon, i get a "unable to connect" message. it started when i downloaded the latest update, i had the same problem with my daughters Aser laptop and i had to use internet Explorer, and now it is happening to my laptop. i have been using Firefox forthe past 6 years, never a problem. So whats up now? .

All Replies (1)

JayGarcia
JayGarcia
more options

Try disabling your Firewall and if that worked, go into your Firewall settings and remove Firefox. Depending on your Firewall vendor, you might have to restart Firefox and/or restart your Firewall.