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Freeze.com keeps popping up whenever I go to another website when using firefox, but when I use other web surfing programs like IE, it doesn't do so. What's going on?

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  • Last reply by John99

JBKeyser
JBKeyser
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Freeze.com keeps popping up whenever I go to another website when using firefox, but when I use other web surfing programs like IE, it doesn't do so. What's going on?

Freeze.com keeps popping up whenever I go to another website when using firefox, but when I use other web surfing programs like IE, it doesn't do so. What's going on?

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John99
John99
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Try looking for it as a program that may be removed from windows control panel. I have not come across this myself but I note there is a thread apparently relating to this problem https://support.mozilla.com/en-US/que.../770771 "How can I uninstall the Freeze.com NetAssistant add-on please? It will not uninstall in Safe-mode, it's not in \Profiles\i2szmemp.default\extensions and I can't find on the C:\ drive to remove. Can anyone help please?"

Note in that thread there is a mention of a potential removal tool, being reported as a trojan, so if you do download any removal tools to help you, it may be wise to have them security scanned before you consider employing them.