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Unable to remove mozilla folder from C:\Users\Username\Appdata\

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  • Last reply by meis

benjamin.fisher@stranet.com
benjamin.fisher@stranet.com
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We're trying to remove Firefox as its messing with the roaming profiles on the server,

we're unable to remove the following folders

c:\program files (x86)\mozilla firefox

c:\users\username\appdata\mozilla,

error message says need permission from administrators (we're logged in as full domain administrator)

We're trying to remove Firefox as its messing with the roaming profiles on the server, we're unable to remove the following folders c:\program files (x86)\mozilla firefox c:\users\username\appdata\mozilla, error message says need permission from administrators (we're logged in as full domain administrator)

All Replies (1)

meis
meis
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The problem lies in the administration patches. Somewhere one or more of the security updates was missed or ignored. The admin pointers to the permissions on the stack in the HAL layer are pointing to a NULL field. This is a common problem with MS(c) based OS's. Solutions: (1) Remove and Re-apply security updates in order. (2) reload and allow the OS' to catch all the updates. (3) Scream at MS(c) until they tell you what update you missed.