This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Can't Download Software on Firefox

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 17 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Hi I am currently having this frustrating problem with latest version of Firefox. I can't download. I can't download programs. I can download files but no programs and also can't download alternate web browsers. I can't download certain files I need for programs like Quicktime. It either says "Failed" or the download just hangs and stops at about 10 seconds remaining. I am running Windows XP. Never had problems like this before. So annoying!

Hi I am currently having this frustrating problem with latest version of Firefox. I can't download. I can't download programs. I can download files but no programs and also can't download alternate web browsers. I can't download certain files I need for programs like Quicktime. It either says "Failed" or the download just hangs and stops at about 10 seconds remaining. I am running Windows XP. Never had problems like this before. So annoying!

การตอบกลับทั้งหมด (1)

more options

What Anti-Virus security software do you have?

It is possible that Anti-Virus security software is causing problems. Try to disable Anti-Virus security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that has effect.