This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox hangs up every time i try to delete all history 'older than 6 months'

  • 9 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย IJosephI

more options

Firefox runs on ssd There is no problem with structure of history.

What i am doing to repeat hang up: Open history tab or separate history window -> RMB on 'older than 6 months' -> press delete -> *hang up*

I've tried to wait for 20-30 minutes but it didn't help.

Firefox runs on ssd There is no problem with structure of history. What i am doing to repeat hang up: Open history tab or separate history window -> RMB on 'older than 6 months' -> press delete -> *hang up* I've tried to wait for 20-30 minutes but it didn't help.

วิธีแก้ปัญหาที่เลือก

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the places.sqlite file. Then rename it. Restart Firefox.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (9)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for what you want.

more options

FredMcD said

... Is the problem still there? ...
more options

Yes. After 15 minutes waiting no result.

more options

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

FredMcD said

...Places Maintenance... Start your Computer in safe mode with networking. ... Is the problem still there?

every "Places" mode doesn't give result (size of database is still the same ~61440Kb) Tried to use all combinations with "windows safe mode" "firefox safe mode" "Places".

Still can't delete all history older than 6 months.

more options

วิธีแก้ปัญหาที่เลือก

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the places.sqlite file. Then rename it. Restart Firefox.

more options

FredMcD said

Locate the places.sqlite file. Then rename it.

Pretty harsh. So you think there is no other way to solve this problem?

more options

If the file can't be fixed, or it's corrupted, that is the way to go. Firefox will try to restore an old backup, so you won't loose much.

more options

FredMcD said

If the file can't be fixed, or it's corrupted, that is the way to go. Firefox will try to restore an old backup, so you won't loose much.

except whole history. :|