This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

unable to close thunderbird after update (XP)

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

more options

Thunderbird works but I have to use Task manager to close out of the program. On TM I see 4 thunderbirs running and 2 other TB programs going. The close msg brings up notice of "waiting for one of my emails to update". Aslo when it starts up you see the top toolbar blink multiple times.

Thunderbird works but I have to use Task manager to close out of the program. On TM I see 4 thunderbirs running and 2 other TB programs going. The close msg brings up notice of "waiting for one of my emails to update". Aslo when it starts up you see the top toolbar blink multiple times.

เปลี่ยนแปลงโดย Wayne Mery เมื่อ

การตอบกลับทั้งหมด (3)

more options

Also did a cold boot and still have the same problem.

I also tried a new install to no avail.

Can I delete the TB and reinstall AND NOT lose all my book marks?

more options

"Book marks?" I am never sure what people mean by that in the context of email.

Your settings, accounts, stored messages, address books, extensions and customizations are all stored separately from the Thunderbird program itself. They are designed to survive and persist if you uninstall and reinstall Thunderbird.

Ultimately, your OS launches Thunderbird (on your behalf) and it's hard to see why multiple instances could be caused within Thunderbird itself. However, in the past certain add-ons have been known to cause similar issues.

Try running Thunderbird in its Safe Mode to eliminate add-ons.

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

more options

drjimref, your issue is solved?? or not?