I recently moved and at my new place I share a WiFi router with other family members through a local cable provider. I finally figured out that I had to disable Broadband ,which I had before, in able to access WiFi with an adapter. Then after some frustration, found the place where that could be done... and did it. Then my PC recognized the wireless adapter and did the rest automatically. I know this problem is probably not related to Firefox, but I have nowhere else to turn. I had configured my gmail to come to my desktop Windows Live mailbox when I had the broadband connection. After changing to WiFi, the Windows Live mail keeps asking me if I want to go online, but then after many attempts it can't connect and thinks I am working offline. The same thing happens when I try to open Windows Help. It says I am not connected to online Help. When I run the Windows troubleshooter, it says there is no problem with my internet connection. I have no problems with any of my other programs recognizing my current online connection. I don't use Cloud or any social media, so I have chosen to keep Windows 7 as my OS. Does anyone have a suggestion on how I can make these programs (Windows Live Mail and Help) recognize the WiFi connection? If so, please keep it simple... I'm not an expert in acronyms, lingo, and other PC stuff that everyone learns in school these days! (Me=Old Lady!) I greatly appreciate any help offered... thanks! delilah