This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Virus with your logo name...

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

There is a virus with your logo on it, it looks very legit until you read the web address of ieraiwetpussy. Can you stop this? See the screen shot that I'm sending. Is there anything you can do about that?

There is a virus with your logo on it, it looks very legit until you read the web address of ieraiwetpussy. Can you stop this? See the screen shot that I'm sending. Is there anything you can do about that?

การตอบกลับทั้งหมด (2)

more options

Hi

I cannot see your screenshots, but I think I know what this is about.

We are aware of some malware, potentially in some adverts, that is suggesting it is a Firefox update or patch. As you have identified, this is a scam. (Further info here.)

This page walks through the correct way to check to see if your copy of Firefox needs an update.

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}