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Firefox is completely white, I can interact with things but I can't see anything

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 86 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย bluefinrectangle

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Got on this morning and firefox is completely blank. There is nothing, not even windows menu, home, options, nothing. I can still interact with the content. Like if I press where the option button would be I can get a menu to pop up, but other then that everything is blank. I've tried restarting my computer, reinstalling firefox, and trying the nightly and beta builds.

Got on this morning and firefox is completely blank. There is nothing, not even windows menu, home, options, nothing. I can still interact with the content. Like if I press where the option button would be I can get a menu to pop up, but other then that everything is blank. I've tried restarting my computer, reinstalling firefox, and trying the nightly and beta builds.

วิธีแก้ปัญหาที่เลือก

Ok, disabling hardware acceleration fixed it. Thank you

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การตอบกลับทั้งหมด (2)

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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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วิธีแก้ปัญหาที่เลือก

Ok, disabling hardware acceleration fixed it. Thank you