This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

thunderbird email att sub account

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 15 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sfhowes

more options

I have an att sub account that mysteriously stopped working on 8/5. The error message I get says there is something wrong with the password coming from Thunderbird. Thunderbird consistently requests the password, but cannot log on.

The password works and I can access the email for this account on the att website.

I have wasted hours with att online and done all the usual password and configuration changes they have suggested without success.  It has been configured and reconfigued for POP and IMAP accounts.

I have 4 other accounts that are operating without any difficulties and the configuration is exactly the same....as far as I can see. There were no changes to the subaccount prior to its demise.

What am I missing? I believe it to be an att server problem

Suggestions? Thank you in advance

I have an att sub account that mysteriously stopped working on 8/5. The error message I get says there is something wrong with the password coming from Thunderbird. Thunderbird consistently requests the password, but cannot log on. The password works and I can access the email for this account on the att website. I have wasted hours with att online and done all the usual password and configuration changes they have suggested without success. It has been configured and reconfigued for POP and IMAP accounts. I have 4 other accounts that are operating without any difficulties and the configuration is exactly the same....as far as I can see. There were no changes to the subaccount prior to its demise. What am I missing? I believe it to be an att server problem Suggestions? Thank you in advance

วิธีแก้ปัญหาที่เลือก

After you created the secure key, did you delete the old passwords from Options/Security/Passwords/Saved Passwords, restart TB, and enter the key when prompted?

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (3)

more options
more options

Sorry, tired X2 without success.

Appreciated the response. Other suggestions?

more options

วิธีแก้ปัญหาที่เลือก

After you created the secure key, did you delete the old passwords from Options/Security/Passwords/Saved Passwords, restart TB, and enter the key when prompted?