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bookmarks and username-passwords

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย presse3

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Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

การตอบกลับทั้งหมด (4)

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Hi, can you clarify whether this problem is on your iPhone/iPad (Firefox for iOS) or on your Mac (Firefox for desktop)?

In either case, have there been any major developments with your Firefox installation such as:

  • Uninstall/Reinstall
  • Automatic or manual update
  • Refresh or new profile created

Thanks.

For quick reference, this thread is: https://support.mozilla.org/questions/1342603

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maybe Automatic update

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Automatic update on an iPhone/iPad or on your Mac? If it's the Mac, a moderator can move this question to the Firefox for desktop board.