This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Tunderbird removed all my folders and would not show any emails from later than September.

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

more options

I uninstalled Tunderbird because it removed all my folders and would not show any emails from later than September. I tried to start from scratch as a new account, but could not progress past the message that this was an unidentified account, and a display of the same October inbox contents. Can I start with a clean slate and import my inbox contents, folders etc. from my BT email?

I uninstalled Tunderbird because it removed all my folders and would not show any emails from later than September. I tried to start from scratch as a new account, but could not progress past the message that this was an unidentified account, and a display of the same October inbox contents. Can I start with a clean slate and import my inbox contents, folders etc. from my BT email?

การตอบกลับทั้งหมด (2)

more options

(For "October", read "September".)

more options

FYI this user's account is disabled