This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Update on 7th seems to have caused a problem with Zoom

  • ยังไม่มีคำตอบ
  • 0 คนมีปัญหานี้
more options

On Weddnesday evening I switched on my desktop computer and was ligging into an on line drawing classsite which would give me access to a Class on Zoom when notification of an update for Firefox appeared on the screen. I think the message was that the update would be downloaded and then the computer would do a restart. I think the download occurred but not the restart. I was then logged onto the site and clicked to join the class. I was only on about 20 minutes as Zoom kept dropping outto the zoom login screen. After this happened about 5 times I gave up and switched the computer off. On Monday I logged onto aother zoom class via the came site and againthe Zoom class kept dropping me out to the login screen although a couple of times it went back in on its own. I have contacted the Zoom Help and seemed to be typing to a badly programmed AI robot and could not get it to understand I didn't want to know about setting up my mic and camera. Please be warned I'm retired and not good with electrons and IT speak etc.

On Weddnesday evening I switched on my desktop computer and was ligging into an on line drawing classsite which would give me access to a Class on Zoom when notification of an update for Firefox appeared on the screen. I think the message was that the update would be downloaded and then the computer would do a restart. I think the download occurred but not the restart. I was then logged onto the site and clicked to join the class. I was only on about 20 minutes as Zoom kept dropping outto the zoom login screen. After this happened about 5 times I gave up and switched the computer off. On Monday I logged onto aother zoom class via the came site and againthe Zoom class kept dropping me out to the login screen although a couple of times it went back in on its own. I have contacted the Zoom Help and seemed to be typing to a badly programmed AI robot and could not get it to understand I didn't want to know about setting up my mic and camera. Please be warned I'm retired and not good with electrons and IT speak etc.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.