This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul

  • 1 การตอบกลับ
  • 9 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย TonyE

sanjits
sanjits
more options
  1. Question

Firefox 3.6.10 on Windows 7 crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul. Is there an alternate way of resetting the master password?

# Question Firefox 3.6.10 on Windows 7 crashes when I try to reset the master password using chrome://pippki/content/resetpassword.xul. Is there an alternate way of resetting the master password?

การตอบกลับทั้งหมด (1)

TonyE
TonyE
  • Moderator
more options

You can delete the 2 files that contain password details, they will be re-created automatically. First open the profile folder, for details of how to find it see the profiles article. Now close Firefox and delete key3.db and signons.sqlite. If there are files called signons.txt, signons2.txt and signons3.txt you can delete those as well, they are from earlier versions of Firefox.