This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

I have a firefox desktop version 6.0.2 on my winXP but on add on site it says i have 3.5.3. I have tried to uninstall and install again. didn't work. What is the problem?

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย the-edmeister

palmer_jass
palmer_jass
more options

when I got to the add-on site and try to download an add-on it says I have version 3,5,3 and it is not compatible. Tough I recently updated to 6.0.2. When I open the about window I can see I have 6.0.2 version.

when I got to the add-on site and try to download an add-on it says I have version 3,5,3 and it is not compatible. Tough I recently updated to 6.0.2. When I open the about window I can see I have 6.0.2 version.

การตอบกลับทั้งหมด (1)

the-edmeister
the-edmeister
  • Moderator
more options

https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser