This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox crashes

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Tim

musa
musa
more options

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter.

Help!

PS>Tried full uninstall and installed v8.0.1 and got same results...

Please and thank you!

This is one crash of over 20 times... Have gone thru everything I can think of. Did full uninstall including user data, deleted all app data as well as prog folders. Then removed all entries with Mozilla and Firefox in registry. Did fresh install with 9.0.1. FF crashes before coming up and shows Crash Reporter. Help! PS>Tried full uninstall and installed v8.0.1 and got same results... Please and thank you!

การตอบกลับทั้งหมด (1)

Tim
Tim
more options

https://crash-stats.mozilla.com/report/index/0b6761e2-60ae-4087-9bfd-6db522111227

Firefox 9.0.1 Crash Report [@ PR_Read ]

642845 NEW Startup crash in GetFileContents and ProcessUpdates [@ PR_Read ] mainly with ThreatFire AV 4.11 and below

Do you run ThreatFire AV? If so, make sure you are running the latest version