Firefox Community Forum

This has been going on for about a week now. I use the google chat/messenger portion thats built into the Gmail website.

I can paste pics, drag and drop, etc, it all seems fine. I can see the thumbnail versions in the chat. People can send me as well. The problem is once I click any, it normally puts a small darkening filter over the back ground and then does a fullscreen view of the image. in this case it just loads forever.

If I right click and try to open in a new tab I get an odd Error 403 message, Your client does not have permission to get URL /chat_attachment/ and then a long string of characters.

Ive tried the usual, updated, rebooted, etc. Even in FFox safe mode to rule out extensions. Still not working.

FFox 131.0, Windows 11 23H2.

I recently bought a new computer and synced my Firefox profile. Bookmarks and other items have synced, but only two of my add-ons (extensions) are syncing from the old computer. I'd love to be able to sync them all especially because one of the add-ons is no longer available and I use it frequently. Is there a different way to bring the extensions form the old computer to the new one?

Thank you for your help.

New version has no refresh window button and no new tab button.

Can you show me how to add a refresh page button? Also, there used to be a tab in the tab bar to make a new tab. How do I get that back? Is this functionality no changing to a plug in? What the heck....

Hi Team, There is no sound when I try to play music or videos in the Mozilla Firefox browser. It works on other browsers though. Could you please help?

Thanks in advance.

Yesterday, I installed whatever the current version is for Windows 11. At some point after that, it hung. It wouldn't close, even after doing End Task in task manager, nor shutting down the PC.

When I try to start it, it tells me "Firefox is already running, but not responding. The old Firefox process must be closed to open a new window."

Go to task manager, but the only thing I see related to Firefox is under Details pane. Shows a PID but I can't kill it even using the taskkill command as admin:

C:\Windows\System32>taskkill /im "firefox.exe" /t /f SUCCESS: The process with PID 24344 (child process of PID 19568) has been terminated. SUCCESS: The process with PID 15724 (child process of PID 19568) has been terminated. ERROR: The process with PID 32008 (child process of PID 8260) could not be terminated. Reason: There is no running instance of the task. SUCCESS: The process with PID 19568 (child process of PID 20576) has been terminated.

The PID noted above shows a location of C:\Program Files\Mozilla Firefox\tobedeleted, but if I try to delete it (or any other tmp files with yesterday's date), it says they're open in Firefox and won't let me.

Attempted uninstall and reinstall. Same issues as above. Firefox is now unable to be used. I have a ton of bookmarks that I haven't backed up recently by the way. I do NOT want to lose them.

Hi, I got an error code 431 from a website that I used to visit since updating to the newer version 131.0 (64 bit) Firefox on Oct. 1. I tried to clear all the cookies, cache, and reboot the machine, but still get the same error code. Do you have any suggestion how to fix this issue? Thanks.

Settings are set to Open Previous Windows and History upon restart. NO crash(last crash report was 2022). NO update. Opened Firefox today with no tabs, no history, no option to restore. Bookmarks are intact, settings it seems. I am not sure what happened.

After searching and trying to follow several articles - still nothing helped. Looking at Profile - and the 3 choices were from today. Is there ANY WAY to restore previous to today?

Thank you!

On 9/29/2024 my sign in to icloud to use mail worked fine. Monday 9/30/2024 the mail loaded but didn't work correctly. Prior to Monday, I could right click and select a delete, move, or whatever. I could open the email and the options were available just above the mail. If I use other browsers, edge, chrome, opera, etc it works great. It doesn't with FF(my preferred browser) I do not think this is an Apple issue. I've uninstalled and reinstalled icloud and reinstalled FF. Didn't uninstall it and lose all my data. I've added icloud.com to allowed list. Still doesn't work. I need help.

Hi I was wondering why Firefox uses so many instances just to run one tab? I keep lagging when I use this browser, and when I check Task Manager, it says its running up to 13 instances. I've had this happen when I've been actively using Firefox, watching videos on Firefox, and even just having one new tab open while I'm doing nothing else on my computer, and it still runs between 7 and 15 instances.

Before writing this question, I searched the already asked questions on Firefox and found someone having almost the same problem as me, only instead of all instances being grouped up (like mine), theirs wasn't. When I tried to follow someones fix to the problem, I soon found out that this was for an old version, and their instructions included an option that my up-to-date version didn't have anymore.

In conclusion, I'm having a problem where Firefox is running too many instances, and all of the answers to other peoples questions are out of date. Thanks!

Hi - Is there an updated bookmarks tutorial? just uploaded a new firefox version that seems to no longer have the recent bookmarks tab?

I'm older (and not computer savvy) and will admit that i find IE bookmarks convenient, easy to use with folders, one or two clicks, etc........ but firefox bookmarks? seems designed to be more difficult and security notwithstanding has forced me to use other browsers. Or am I just making it harder?

Thanks in advance for anyone taking time out their day to help, Bill

I would like to have different default search engines for the URL bar and the search bar. For example have a query typed in the URL bar use DuckDuckGo by default. But a query in the search bar use Google by default. I am aware that it's possible to use shortcut strings, use alt+arrows to cycle through the options, or select a different search engine from the icons. I'd like to be able to set them differently without any of that.

I have an eTrade account and for the past 3 or 4 weeks, I always have to clear cache in Firefox in order to be presented with the login window. The url that comes up when I launch eTrade is: https://us.etrade.com/home/welcome-back. Once I finish with that eTrade session, I log out but the next time I try to launch eTrade, it just spins. Down in the left corner of my screen I see "Read c.evidon.com" but the login screen never comes up and the tab that I launch on is just showing a spin and never seems to time out. Once I go into settings and clear cache, it works (have to close down firefox and relaunch it though). Did something change in the last firefox update that could have caused this. Never had this issue before and I've had firefox and the eTrade brokerage account for many years.

I am trying to re-enable sofascore notifications but in permission panel just seems cookies not notification permissions. I tried to forgot site and delete cookies but it didn't work. How can i solve this?

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

I have 2 rows of Shortcuts selected & I can see the "Shortcut Icon or Favicon", however one of them is still showing an old one for a website & I know that the site actually have a new Favicon displayed. Why am I still seeing the old one? Is there a way to refresh my page so I see the new one? Any help greatly appreciated. Cheers, Stan

Please can you tell me how to stop Firefox opening multiple browser pages as I work. As in, when I go from one email address to another, Firefox just opens page after new page causing a lot of confusion.

Please, can you explain - in an easy way - how to stop this. Sometimes there are more than 10 browser pages open. I have a Dell Inspiron with Windows 11. Thank you for any help.

I want to stop the browser from auto refreshing in some website but it keep auto refresh despite the fact that accessibility.blockautorefresh is marked as "true". In the past it wasn't like that, but someone who used my computer visited the website and clicked on some note from the website and gave it a permission for auto refreshing. I tried to look in the "permissions" of the website but found nothing about auto refreshing. I don't know how to stop those auto refreshing.

Every time i update my bookmarks are removed and my extensions which I pin get unpined I can´t even open a tab without using settings. I need to reinstall my browser.

I need help.

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?