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Firefox download never finishes

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by rebecca73

rebecca73
rebecca73
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I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

Chosen solution

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

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philipp
philipp
  • Moderator
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Chosen Solution

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that security software (anti-virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

rebecca73
rebecca73 Question owner
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rebecca73 said Thank you Philipp! I went to the link you posted and downloaded for just "Windows" and not for the "Windows 64". Downloaded perfectly that time. I appreciate your help because now I have my Firefox back!!