This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

downloads failing

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Dan Morrow

Dan Morrow
Dan Morrow
more options

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

Chosen solution

https://my.nordaccount.com/setup/ This is the URL downloading NordVPN from, have downloaded it annually for years. I am not aware of any block software on my system, using Win 10 on a PC I changed Firefox browser setting from strict to standard and it still "failed"

Solution found: changed Firefox setting from :HTTPS-Only Mode" to "don't enable HTTPS mode"

There are hundreds asking the same question via google search, now you know the solution. Thanks, please close file.

Read this answer in context 👍 0

All Replies (1)

Dan Morrow
Dan Morrow Question owner
more options

Chosen Solution

https://my.nordaccount.com/setup/ This is the URL downloading NordVPN from, have downloaded it annually for years. I am not aware of any block software on my system, using Win 10 on a PC I changed Firefox browser setting from strict to standard and it still "failed"

Solution found: changed Firefox setting from :HTTPS-Only Mode" to "don't enable HTTPS mode"

There are hundreds asking the same question via google search, now you know the solution. Thanks, please close file.