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4.0b1 says I need to download the beta version before I can provide feedback.

  • 5 replies
  • 5 have this problem
  • 7 views
  • Last reply by Moses

AnonymousUser
AnonymousUser
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When I click on feedback (either happy or sad), Firefox brings me to a page that says, "Oh! So, you want to offer us feedback on the next version of Firefox. Thank you, but you'll need to be a part of our Beta Program," (https://input.mozilla.com/download). I also tried uninstalling the beta and reinstalling it, but I received the same message.

To join, simply go to our download page and get the latest Firefox Beta!


This happened

Every time Firefox opened

== I first downloaded 4.0b1

When I click on feedback (either happy or sad), Firefox brings me to a page that says, "Oh! So, you want to offer us feedback on the next version of Firefox. Thank you, but you'll need to be a part of our Beta Program," (https://input.mozilla.com/download). I also tried uninstalling the beta and reinstalling it, but I received the same message. To join, simply go to our download page and get the latest Firefox Beta! == This happened == Every time Firefox opened == I first downloaded 4.0b1

Chosen solution

You are posting with a corrupted user agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:2.0b1) Gecko/20100630 Firefox/3.0.10,

See Find what version of Firefox you are using and Web sites or add-ons incorrectly report incompatible browser See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent

If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

Read this answer in context 👍 0

All Replies (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

You are posting with a corrupted user agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:2.0b1) Gecko/20100630 Firefox/3.0.10,

See Find what version of Firefox you are using and Web sites or add-ons incorrectly report incompatible browser See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Check the general.useragent prefs on the about:config page. You can open the about:config page via the location bar, just like you open a website. Filter: general.useragent

If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.

AnonymousUser
AnonymousUser Question owner
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Thanks, that worked!

linrey
linrey
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This worked for me on 4.0b2, Mac OS.

artleach
artleach
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I'm having this problem with Beta 2. I've tried the "about:config" proposed solution with no effect. I've reinstalled Beta 2 twice, also with no effect.

Moses
Moses
  • Moderator
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artleach

Please post a new question by going to http://www.support.mozilla.com/en-us/questions and click on Ask a new question as this thread is marked as solved