This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Going back to previous firefox

  • 1 reply
  • 6 have this problem
  • 3 views
  • Last reply by TonyE

bearsmommy
bearsmommy
more options

I want to go back to previous version of Firefox how do I do that . I don't like this version & also can't use my Norton toolbar

I want to go back to previous version of Firefox how do I do that . I don't like this version & also can't use my Norton toolbar

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

Firefox is highly customizable and you may be able to customize it to meet your needs.

If you do not like the new UI, you can make Firefox 4 look and behave more like Firefox 3.6, for details see http://www.computertechtips.net/64/make-firefox-4-look-like-ff-3-6

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles