All Products Community Forum

My organization has been using Firefox ESR for many years. I am trying to upgrade from ESR 115.12 to ESR 128.1 The upgrade is hanging at the very end of the install. Procmon shows firefox.exe being launched in the background and hanging. When I manually run firefox.exe, it says "Unable to read configuration file". If I edit "autoconfig.js", and comment out the "general.config.filename", then everything works.

We still use the general.config.filename and have not fully transitioned to the newer policies.json configuration (we have settings in both).

Was a change made in ESR 128 that broke (or stopped supporting) the older format ?

thanks, -stephen

I've read several posts about Thunderbird users who receive PDF attachments as "win.dat" files instead. But I have a very different and specific case, where 3 people are all sharing an office and all receiving the same emails from their clients. Two of these folks are getting the PDF attachments properly, but 1 of them always gets the win.dat attachment. They were all using Thunderbird version 102.15.1 so I decided to upgrade them to 115.3.1, and same issue. Just this one user gets win.dat file instead of PDFs. I even updated just that one to 115.5.1 and nothing changed. I've disabled and re-enabled anti-virus software, I've uninstalled and reinstalled Acrobat. I've also made sure to verify under Files & Attachments that PDFs are associated with Acrobat.

Thoughts?

Hi, Hopefully someone can help. This started a couple of days ago. I'm actually trying to log in to my own account on Flickr. If I just input Flickr.com, the main front page loads, if I then go to log in, I get: "429 Too Many Requests You have sent too many requests in a given amount of time" on the screen. I've only hit enter once. As far as I can see this is the only site that does this BUT Youtube sometimes plays up, so maybe something is happening in the back ground with that. Might be totally unconnected.

I've tried using Opera (my main back up) and that loads my account just fine. I've tried turning off the extensions Adblock, No Script etc and the 429 error still pops up everytime I go to log in..

Any ideas? Anyone?

Thanks in advance. Graham

Well until a week ago I had no problems with Mozilla and apparently it got to a point where I deleted Mozilla and went to the Mozilla site downloaded the 64 version and couple of things have changed not sure why but they have and I'm not sure what to do ... The main thing is moving files into sites like We Transfer and Mega ... It just bounces off ... I took these sharing sites to like Edge and Opera not a problem.... Mozilla won't work.

Running Windows 11 on a desktop computer with TBird Ver. 115.14.0. From time to time a second identical TBird window will open. Sometimes TBird is closed and the second window opens when the first window is opened. Sometimes the second window simply opens seemingly by itself with the first window having been opened for many hours. How best to fix this slightly annoying problem?

Thanks.

Hi folks

Until about two or three days ago the www.bt.com website opened as usual, with first of all its cookie panel taking over the screen asking whether to accept cookies or manage cookies, and after handling that the site was perfectly usable.

As of two or three days now the cookie panel does not come up NOT AT ALL [but see also the last part of this message], and the screen is lightly-greyed-out. The screen scrolls but nothing at all is clickable.

However, in Chrome and Edge the site opens and works as expected.

The site also opens on the iPhone using both Safari and Firefox and works as expected.

It is just FF on my W10x64 Desktop where I have the unclickable lightly-greyed-out screen problem.

Perhaps something has chaged in FF, so I went into Settings-Privacy & Security- and then did the following:-

• Went to Site Data then "Manage Exceptions then I specifically typed in and Allowed the www.bt.com website

• Then went to Permissions and Block pop-up windows and in Exceptions I typed in and Allowed the www.bt.com website

• Then cleared FF cache

• Then reloaded FF

After all of this - no change; the www.bt.com screen is still in a lightly-greyed-out and unclickble, but still scrolls, however, after taking the above bulleted steps, the cookie panel now momentairily only flickers onto the screen and then disappears, and, sadly, the screen remains lightly-greyed-out and unusable.

Am I missing some sort of blocker for this website?

All other websites work on the Desktop PCs FF as expected. It is just this www.bt.com website that is the issue.

I have spent 30 mins with a BT Support Agent on the phone and we both agree that as Chrome, Edge and Safari are all fine it must be an issue with the Desktop version of FF.

Does anyone have any suggestions?

Thanks.

In every text editor I've ever used for the last 25 years, typing a number and then a period will automatically turn on paragraph numbering. Or typing a * or - at the start of a line will create a bulleted list. How can I have this behaviour with Thunderbird?

Currently my only solution is to use the mouse and toolbar, which really slows down writing an e-mail. I also looked for keyboard shortcuts, but couldn't find any.

Thanks,

Robert

T Bird 102.15.1 64 bit Windows 10. The body text in some of my gmail emails looks like HTML code and not readable text. If I open them in the gmail webpage they are OK. How can I fix this? Do I need a later release?

Here a small part of one:

I recently updated to 129.01 (64bit). Now Firefox keeps crashing, especially when I am trying to fill out an online form. Does anyone else have this issue? Any suggestions on how to resolve?

I have used Fire Fox for years. Love it. recently I can no longer use because when you try to use metamask and connect hardware wallet (trezor) it does nothing. Metamask tech support says its on you guys. Please help I don't like using crome (using Mac Sonoma 14.6.1 and Mac OS Catalina 10.15.7) both do the same thing)

Open Fire Fox Click on Metamask extention Enter password Select "Connect a hardware wallet" Select "Trezor" Select "Continue" Nothing happens --dead

As per this archived question: https://support.mozilla.org/en-US/questions/1386828 I want to turn off junk filtering completely. Like the poster on the above mentioned question, I have done everything suggested, but Thunderbird still puts messages into the Junk folder. How can I achieve this? Info requested on the above mentioned question: - I am using Thunderbird 115.13.0 (64-bit) on Xubuntu 22.04 - My email service is gandi.net

I keep getting a virus alert when in Firefox. I have scanned with every known scanner and Mcafee, with nothing found. BUT it keeps popping up as an alert. I get no alerts when in Microsoft explorer. HELP!!!

Using Thunderbird 128.1.0.esr (64 bit)

I have an IMAP account. Under Settings_Copies & Folders I have the option 'Place replies in the folder of the message being replied to' checked.

After sending a message Thunderbird can't save it to that locvation. I get the option to save to a local folder.

Subsequently I then try to move or copy the email to my desired IMAP folder. This fails with no error message - the email stays in the Local Folder.

How can I resolve this?