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Unable to login

Dear sir I'm unable to log from 7-08-2024 and OTP is also not getting to login today I'm trying to login it shows locked Kindly do the needful Thank you Anisha … (read more)

Dear sir

I'm unable to log from 7-08-2024 and OTP is also not getting to login today I'm trying to login it shows locked

Kindly do the needful Thank you Anisha

Asked by panisha516 1 week ago

Last reply by jonzn4SUSE 1 week ago

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HTML backup (bookmarks)

Am I understanding this correctly? HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favi… (read more)

Am I understanding this correctly?

HTML backup (bookmarks) doesn't support tags and annotations, but JSON backup does, and JSON backup doesn't preserve the website favicons, but HTML backup does?  

So, what I can do, is restore my (saved) bookmarks using JSON backup, then restore the HTML backup, this would get my tags and annotations, and the website favicons back? But the downside, I will need to remove duplicates?

Asked by Teagan 10 months ago

Answered by cor-el 10 months ago

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Two versions of Mozilla Firefox are installed on my PC.

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use. Both editions are 64-bit type but one is version 109.0.1 (… (read more)

Today I realized that I have installed two (2) versions of Mozilla Firefox on my Laptop PC which I rarely use.

Both editions are 64-bit type but one is version 109.0.1 (11/04/2023) in

C:\Program Files\Mozilla Firefox and the other is version 128.0.3 (28/07/2024) in C:\Program Files (x86)/Mozilla Firefox.

I suppose it is illegal to have two versions of the same App., so the question is how can I delete the old version (109.0.1) without affecting or damaging the new version (128.0.3)?

Thank you, JOHN HATZITOLIOS

Asked by rogergr311049 2 weeks ago

Answered by rogergr311049 2 weeks ago

Accssing my internett bank

After your an update some weeks ago, I have not been able to access my bank account using Firefox. Got some advice from support from the bank, but since I have an US vers… (read more)

After your an update some weeks ago, I have not been able to access my bank account using Firefox. Got some advice from support from the bank, but since I have an US version, the labels to be accessed differed, and were not compatible with the advice. Presently using M Edge, which I of several reasons don`t want to. Any suggestions?

Asked by eigil.koch 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Having trouble seeing webpages in Mozilla Firefox

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.… (read more)

Greetings, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox that comes up when I try to visit https://deraltersrechner.de/. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

Asked by Alexed Balet 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Websites won't open

Lately I am unable to log on to pay bills on Firefox with error message that my user name or password isn't recognized, but I can easily log in on a different browser, li… (read more)

Lately I am unable to log on to pay bills on Firefox with error message that my user name or password isn't recognized, but I can easily log in on a different browser, like Google. I am NOT using a VPN! It doesn't do it for every credit card, maybe 3 out of 5. I have not changed any settings, and this started about 2 months ago. HELP!

Asked by Michael Brooks 2 weeks ago

Last reply by BURHAN SIDDIQUI 2 weeks ago

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Installing root CA certificates

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use. The environment is launched from AWS and consists of a… (read more)

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

  1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

Asked by goriest-02-stacker 1 year ago

Answered by goriest-02-stacker 1 year ago

Site Accessibility Issues

Dear Mozilla Support Team, I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The s… (read more)

Dear Mozilla Support Team,

I am experiencing intermittent issues with my site not opening correctly. Could you please check and assist with resolving this problem? The site is Prayer Times Calgary.

Thank you for your assistance

Asked by Prayertimecanada 2 weeks ago

Last reply by cor-el 2 weeks ago