Thunderbird Community Forum

see attached. When I right-click on the sender's name, nothing happens . . . .

[also, when I "browsed to get the file to attach, your system ignores all .BMPs. Very frustrating. And, why not allow us to drag an image?]

After installation, continually asked for my name, e-mail address, Also continually asked for a donation which I have done through PayPal. In any case, the program never gets any further and, the (word, ALLOW) never can be found. Any help will be appreciated.

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

I'm experiencing a recurring issue with Thunderbird. After running for a few minutes, it freezes and displays "Not Responding." The only way to fix it is to close the program and restart it, but the issue happens again after a short while.

Here’s what I’ve tried so far:

   Updated to the latest version.
   Tested in Safe Mode (issue persists).
   Disabled antivirus (Bitdefender) to rule out interference.
   Cleared startup cache.
   Reinstalled Thunderbird and restored profiles manually.

Reinstalling solved the issue temporarily, and Thunderbird stopped freezing. However, the problem returned after I imported all my email accounts!!!

I’d appreciate any guidance on how to resolve this!

Thanks in advance!

When I delete an email from my phone it is also deleted from my PC. This is not the way that I would like it to work. I would like to delete from my PC which would then delete it from other devices. I have not been able to find an answer to this question in the forum. Please can anyone help. Thank you.

I use Mozilla Thunderbird for emails. Somehow I have clicked something and lost the actual email, unless I double click on it and then it appears as though I am replying to said email. I have the columns subject/correspondence/date and that is all. I've tried many ways to get the emails back on screen, but can't see how. I'm not overly computer literate. Many thanks for any help.

I have not changed my email accounts or my Google & Microsoft usernames or passwords. A few days ago when I started Thunderbird, two Google pop-ups arrive reading "Mozilla Thunderbird Email wants to access your Google Account" demanding that I deny or allow it. Why might this be happening and how do I stop it? This does not occur with other email apps such as Outlook for Windows.

Today suddenly of my two email accounts, only one was opening when Firefox opened. All my folders were not visible, and the only thing I could see was the inbox for one email account. In the course of my "fixes" it's now even worse. I can only see one old archive folder (I think that's what it is). I tried reading in the forums and questions but nothing helps. I use Norton which some seem to say is a problem with updates, though it never used to be. I know where my stored emails and folders are for both accounts but Thunderbird does not seem to recognize them.

Hello Community,

I am experiencing issues where all emails received automatically go to the Deleted folder in Thunderbird, I tried to uninstall the application but the problem persisted. I kindly request for your help.

It only happens when I turn on "Synchronise all messages locally regardless of age"

Regards.

My name is Frank Wiggins. I tried to donate to Thunderbird using by credit card but it didn't go through because the information that you have on file doesn't match the information that I gave you. How can I correct this? I need your help. Thanks, Frank.

This all started when I cancelled Xfinity and went to Frontier Internet. I had previously used Thunderbird for 8 years through Xfinity with no problems. I have contacted Xfinity and Frontier and both have told me it is a problem with a Thunderbird setting.

Sending of the message failed. An error occured while sending mail: Outgoing mail server (smtp) error. The server responded: resomta-c2p-555920.sys.comcast.net resonta-c2p-555920 sys.comcast.net. Excesive failed authentication. ESMTP server temporarily not available.

For some reason, I am getting message that the Certificate for server is not valid (etc.). I can not get or send my emails as of this morning. Is there something I can do to resolve this issue?

Hi,

My trash refuses to stay deleted. I delete it and close Thunderbird. The next time I log in, it's back in the Trash folder. This has been going on for over a week.

I have had Thunderbird for years so I know that it isn't in my settings. What is going on?

How do I reset the information Thunderbird sends to my email provider (Names.co.uk)? This information has changed as I had to change my password on Outlook (i.e. Microsoft). I used Thunderbird to access this email for many years. So there is an existing account with <outlook.office365.com>. I would like to reclaim access to this account.

Hallo, seit ca. 3 Wochen habe ich das Problem, dass wenn ich Thunderbird öffne, Emails erst 30 Sekunden später aberufen werden. Was hab ich getan? Google bemüht, nichts gefunden. Speicherplatz um 400 Emails gelöscht, vorhandenen Speicher 2000 auf 4000 gesetzt. hat alles nichts gebracht. Erweiterungen habe ich so keine, bis auf Language Deutsch. Cache gelehrt, brachte auch nichts. Windows 11 Prof. Thunderbird 128.5.1 eser.

As of this morning, I can only view emails which were received or sent today. Anything sent or received before today is not displayed. I am still able to access emails received prior to today by using the Search function. This only applies on my desktop. On my laptop, emails are displayed normally.

Bonjour, je n'arrive pas à récupérer mon compte mail , problème de mot de passe et de connexion: compte messagerie : jeanpierre.campora83@gmail.com dans l'attente de votre réponse ou d'un lien pour pouvoir le récupérer PS: c'est important merci d'avance didier