This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

After upgrading to WIn 10 I have not been able to access my Local Folders.

  • 2 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Bill_AZ

Bill_AZ
Bill_AZ
more options

I get an error message after sending an email " unable to copy to Sent" (folder in Local Folders) I have just upgraded to 45.0, and have tried running TB in Safe mode. No success. Looking at the Local Folder location the file sizes indicated there is still data there. Should I possibly try making a new Local Folder 2 and just copy all the old data into it?

I get an error message after sending an email " unable to copy to Sent" (folder in Local Folders) I have just upgraded to 45.0, and have tried running TB in Safe mode. No success. Looking at the Local Folder location the file sizes indicated there is still data there. Should I possibly try making a new Local Folder 2 and just copy all the old data into it?

تمام جوابات (2)

Bill_AZ
Bill_AZ سوال کا مالک
more options

I have tried to make a Local Folders2 but it has not been successful. I will now try to delete the Local Folders folder... it is not at all obvious how to do this; and the recreate it. I have made a copy of Local Folders and will then try to copy it into the 'new' Local Folders.

Bill_AZ
Bill_AZ سوال کا مالک
more options

I had success re-accessing the Local Folders by: making a copy of the subfolders and files; deleting the original subfolders and files; and used the Thunderbird Import/Export tool add-on to import the subfolders and files back.