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مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

are emails and addresses with other saved files from cleaned laptop?

  • 3 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ sfhowes

eve.richardson
eve.richardson
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My laptop was wiped and Windows 10 reloaded by a tech person (laptop had frozen in some fashion). He supposedly saved all my files/documents, but now I can't find my Thunderbird folders of saved emails, or my address book. I tried following instructions on the Mozilla website, but I don't know if they apply to this situation. I did find a folder for some Thunderbird material, but nothing that looks like a sub-folder with saved emails or addresses. Have I lost everything, or is there a way to retrieve the material?

My laptop was wiped and Windows 10 reloaded by a tech person (laptop had frozen in some fashion). He supposedly saved all my files/documents, but now I can't find my Thunderbird folders of saved emails, or my address book. I tried following instructions on the Mozilla website, but I don't know if they apply to this situation. I did find a folder for some Thunderbird material, but nothing that looks like a sub-folder with saved emails or addresses. Have I lost everything, or is there a way to retrieve the material?

تمام جوابات (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Did the Windows reinstall create a Windows.old folder?

https://support.mozilla.org/en-US/questions/1174377

eve.richardson
eve.richardson سوال کا مالک
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No, not that I can find. I have only a folder on my C Drive that is named Windows.pre 09-2020.

sfhowes
sfhowes
  • Top 10 Contributor
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OK, look in that folder for the TB data in ..../AppData/Roaming/Thunderbird/Profiles/randomstring.default. Allow the viewing of hidden files and folders.