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About a month ago I began the process of upgrading from W10 to W11. In the process, several problems happened. One of the problems was with Firefox. After reading and trying many suggestions from the Mozilla site, as well as several other sites, and having no success, I posted my problem on this Mozilla support site and hope that there was someone who could help. There was. After several days of exchanging messages (suggestions, instructions and results - mostly about Profile), Firefox returned.

The other major problem is Thunderbird. I have downloaded a current version (128.5.2esr). I have run it twice and, each time, email was downloaded. So that part seems to be working. What doesn’t appear are the settings I have used and message folders I have created over several years. I suspect that the problems are Profile related.

Starting from Help in the Thunderbird menu, then Troubleshooting Information, then Application Basics, I see Profile Folder. On that line is a button labeled Open Folder followed by (Local Drive). I click Open Folder and File Explorer opens to a folder named ab3xaztm.default-esr. It shows that the folder contains 59 items, including 10 subfolders. All files and folders show a December date.

Following the path C:\Users\rsuth\AppData\Roaming\Thunderbird\Profiles\, in addition to ab3x…, there is another folder nlys3gkl.default that contains only 1 file, times.json.

Because of my earlier struggle – and eventual win – with the Firefox problem, I think that the Thunderbird problem might also be fixed in a similar way: Profile.

Slightly before the upgrading from W10 to W11, I made a copy of my Thunderbird folder. I think if I replace the currently active Thunderbird folder with the one I have saved, my Thunderbird problem may be over. However, I’m not certain that will happen and I’m not certain about the specific steps to take to make the replacement. (With my Firefox issue, there were a couple of small important steps I had to take to make it work, and those steps were explained to me by the person who helped me with my Firefox problem. So, after all these words, can someone point me in the direction to solve my Thunderbird problem?

Thanks for reading.

Dear community,

I have decided and will stick with Mozilla Thunderbird, with hopefully future support for important and established standards such as IMAP, Card DAV, Cal DAV and so on. Apart from the other free providers, I have also spent a long time studying the many options and settings of this client. Very few seem oversized or inappropriate. Very nice, minimalist design and functional! Some people should be ashamed of what they complain and demand. I am a big fan of my own domains and emails from established hosting platforms. Email is more important to me than social media and messaging apps. I really appreciate your work. This is not about annoying advertising and money, but about passion and commitment. You guys make me happy. Thank you.

Daniel Hill digitalpixelrobot.com

I'm not sure when it started (this week maybe?), but I've been noticing a small graphic appear to the right beside the Firefox icon when I hover over it. The same graphic also appears when hovering over Thunderbird's icon. Does not appear when hovering over any other icon on my task bar. It appears whether I am connected to the internet or not. I ran Malwarebytes latest build antivirus, which found nothing. Any ideas what this graphic is and/or what is it for?

I've made a screenshot, which I'll attach.

Running Firefox 133.0.3 64-bit, on Windows 11 Home (Build 22631.4602) , using DuckDuckGo as the search engine. The version of Thunderbird I'm running is: 128.5.2esr 12th Gen Intel(R) Core(TM) i9-12900K 3.20 GHz

I'm running Firefox 122.0.1 on a Windows 10 desktop PC, with a profile which includes a userChrome.css file which makes several layout and cosmetic changes.

I also have a laptop (also Windows 10) which has an old Firefox 97.0.1 installation, and I'd like to make the same changes on this machine which I'm used to on the main computer. I copied my desktop profile to the laptop, to the same directory as its present profile, but when I rebooted Firefox the transferred profile wasn't recognised.

While doing the transfer I received error messages about some of the folders: Destination path too long. This despite the fact that the registry flag to accept extended paths is set to 1. I had to skip several folders in order to complete the transfer.

Could this be the reason why the new profile isn't being picked up? Or is it because the two Firefoxes are of different versions?

I'd be grateful for any thoughts. Many thanks.

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Dear Thunderbird:

I have my favorite font and it has a check mark beside it. However, when replying to an email, there is no check mark and it is more difficult to find.

Would it be possible to have the check mark there all the time ?

Or, would it be possible to have the chosen font highlghited, perhaps in some bright color ?

Or, would it be possible to have the chosen font placed at the top of the list ?

Or, would it be possible to have all incoming and outgoing emails automatically change to the chosen font ?

Thank you for your consideration.

Pip Spaull

Hello. I recently found an issue with Firefox Nightly for Android crashing upon pressing a volume key.

I haven't fully explored the bug yet, but currently, I have found that on YouTube, it will crash consistently. I can report later if it'll crash on another site.

Any thoughts? I don't get an error message, so I can't narrow it at all.

Dear Thunderbird:

I have used Thunderbird for years. I click on Attach to add images to my email. To check the attachments, I would double click on each one and it would open in my Microsoft Photo Viewer for Windows. However, now instead of opening the image, I get Adobe Acrobat Reader Home page and no image.

Has something changed in Thunderbird ? Or is there a simple setting I can change with your coaching ?

Thank you for your help.

Pip Spaull

Hi,

I have problem when using keywords to open bookmarks. I enter the keyword for the bookmark and the bookmark is found and appears in the dropdown from the address bar. But a few miliseconds later, the bookmark found disappears and the is instead replaced with either "Search with Google" for the keyword or just another URL.

See images for the created bookmark and what it looks like. Here I enter go. Then it shows if I want to go to Google.com, but if I then hit backspace to delete the autofilled URL, it shows the found bookmark.

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a YouTube video and hit an arrow key to advance the video, there will be a couple of seconds before the browser registers the key press. It behaves like a high CPU issue but I do not detect high CPU usage when this is happening. Restarting the browser resolves the issue for a few hours.

This is happening on Windows 11 as well as on a Mac running Sonoma.

I can't seem to change the color of text within an email. I used to be able to do it easily, but now, following the same steps I have always used, the text remains black. I have read other posts on this problem and have tried this recommended by sfhowes:

1. sfhowes 7/19/24: 'Make sure you don't have 'Always' for 'Override the colours...' in Settings/General/Language & Appearance, Colours (see picture). Mine is set to "never" (see screenshot attached)

Here's how I am trying to change the color:

1. Highlight the text in the email 2. Select "Format"/"Text Color" from the toolbar menu 3. This brings up a small popup titled "Text Color". (see second screenshot). 4. I click on the (black) box to the right of the words "Choose a color". This brings up a larger popup titled "Choose a Color" (see 3rd screenshot) 5. I click on the color to which I want to change the text. I click "okay" on the smaller popup and then close the larger popup using the red circle in the upper left corner of the larger popup. (I do not have an "okay" button on the larger popup.)

However, the text remains black, Any suggestions. Thanks in advance for your help.

In Thunderbird I see two methods of accessing/editing SMTP settings for email accounts.

1. Using the "Outgoing Server (SMTP)" which displays all the email accounts in a list. You then select one and click "Edit" to view or edit it.

2. On each email account page there is an "Edit SMTP server" button. Click that to view or edit the SMTP settings for that account.

I'm seeing two problems:

1 - The settings made using #1 above don't carry over into what I see using #2 above.

2 - Using method #2 above, changing the SMTP settings for my newest email account also changes the settings (seen using #2 above) on one other email account. And vice-versa.

What could be causing this?

I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few days unsuccessfully. I do not know what I am doing wrong. Can you help me?

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!