Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

error when I want to play a video : ""the video playback was aborted due to a corruption problem ..."

  • 2 trả lời
  • 40 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi nimakhin

more options

Hi i got some error from some websites when playing a video. the error is as below :

"the video playback was aborted due to a corruption problem or because the video used features your browser did not support"

one of the links that i got this error is : http://goo.gl/1yT8pp

I really appreciate any help.

Hi i got some error from some websites when playing a video. the error is as below : "the video playback was aborted due to a corruption problem or because the video used features your browser did not support" one of the links that i got this error is : http://goo.gl/1yT8pp I really appreciate any help.
Đính kèm ảnh chụp màn hình

Giải pháp được chọn

Hi Mark i did what you said about hardware acceleration but it did not help. So i searched through your links.

First, i disabled all of my add-ones ( safe mode ) but it did not solved the problem. After that I disabled my plugins but it did not help either. But, when i refresh my Firefox, it solved my problem.

I wanted to know the cause of problem. was it some properties that was changed?

Thanks for your help

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

Giải pháp được chọn

Hi Mark i did what you said about hardware acceleration but it did not help. So i searched through your links.

First, i disabled all of my add-ones ( safe mode ) but it did not solved the problem. After that I disabled my plugins but it did not help either. But, when i refresh my Firefox, it solved my problem.

I wanted to know the cause of problem. was it some properties that was changed?

Thanks for your help