Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Restore emails

  • 1 trả lời
  • 3 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi christ1

more options

Hi there,

I have manually selected a new folder to save my emails which were originally from C drive into D drive (i have only made a copy of the C drive's files into D drive, so there are two copies of my emails now) as I was lack of storage. But my emails from the past have disappeared and I would like to retrieve them. I have tried changing the folders back to its original folder, but it didn't work. I have tried to Troubleshoot the profile as well

Thanks

Hi there, I have manually selected a new folder to save my emails which were originally from C drive into D drive (i have only made a copy of the C drive's files into D drive, so there are two copies of my emails now) as I was lack of storage. But my emails from the past have disappeared and I would like to retrieve them. I have tried changing the folders back to its original folder, but it didn't work. I have tried to Troubleshoot the profile as well Thanks

Tất cả các câu trả lời (1)

more options
I have manually selected a new folder to save my emails which were originally from C drive into D drive

Insufficient information. Note, people reading your post do not see what's happening on your screen. Please explain in more detail what steps you did. Include exact folder names and absolute path information. A screenshot usually helps as well. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

I have tried to Troubleshoot the profile as well

What does that mean?

In general, it is recommended to move the entire profile. When people attempt to move individual mail folders, they usually create a mess.