This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why will Ancestry.com not display in FF.

  • 1 tontu
  • 4 am na jafe-jafe bii
  • 8 views
  • i mujjee tontu mooy philipp

more options

Ancestry.com won't display in FF 42.0. FF seems to find the site but will not display anything. There is no indication of an error or other problem.

IE 10 displays Ancestry.com perfectly.

I prefer to use FF.

Ancestry.com won't display in FF 42.0. FF seems to find the site but will not display anything. There is no indication of an error or other problem. IE 10 displays Ancestry.com perfectly. I prefer to use FF.

Saafara biñ tànn

hi HankG1948, have you set firefox to never remember a history in the privacy section of the options? if so, then what you're seeing is probably the new tracking protection feature in private browsing in action. however, since this totally optional, you can easily turn it off in the privacy section of the options panel: Turn off Tracking Protection

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (1)

more options

Saafara yiñ Tànn

hi HankG1948, have you set firefox to never remember a history in the privacy section of the options? if so, then what you're seeing is probably the new tracking protection feature in private browsing in action. however, since this totally optional, you can easily turn it off in the privacy section of the options panel: Turn off Tracking Protection