This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

Why doesn't Candy Crush work anymore?

im2funny4u2
im2funny4u2
more options

For the last month I have not been able to access Candy Crush on Mozilla. I have cleared cookies, cache, history. I have followed all the suggestions on the troubleshooting page and have uninstalled and reinstalled Mozilla and nothing works. I get the Candy Crush screen but the game doesn't work. Is there any solution to this?

For the last month I have not been able to access Candy Crush on Mozilla. I have cleared cookies, cache, history. I have followed all the suggestions on the troubleshooting page and have uninstalled and reinstalled Mozilla and nothing works. I get the Candy Crush screen but the game doesn't work. Is there any solution to this?

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi im2funny4u2, is Candy Crush a Flash game? Could you check whether you are able to activate the Flash plugin on Adobe's test page:

https://helpx.adobe.com/flash-player.html

If Flash is installed and not so old that it is blocked for security reasons, Firefox should show an activation icon in the address bar:

<center></center>

If you don't get the icon, check out this article for suggestions:

Does that help?