This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot delete a message with no content

  • Amul benn tontu
  • 0 am na jafe-jafe bii
more options

I have a downloaded message in Thunderbird that has no content and I can't delete. When I single click on the message nothing happens (I stay on the previously selected message). When I double click the message I get a blank screen.

There is therefore no way I can delete this message. Nor can I do anything else with it (reply, move, copy etc). I have tried closing and re-starting Thunderbird but the problem persists.

All other messages I can open and delete as normal

Help please! I am using Thunderbird version 128.5.2esr on a PC running Windows 10

I have a downloaded message in Thunderbird that has no content and I can't delete. When I single click on the message nothing happens (I stay on the previously selected message). When I double click the message I get a blank screen. There is therefore no way I can delete this message. Nor can I do anything else with it (reply, move, copy etc). I have tried closing and re-starting Thunderbird but the problem persists. All other messages I can open and delete as normal Help please! I am using Thunderbird version 128.5.2esr on a PC running Windows 10

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.