This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trouble with sorting out inbox sub folders...cannot see how to setup these folders in preparaion for setting up rules for incoming emails

  • Amul benn tontu
  • 0 am na jafe-jafe bii
more options

Cannot find any understandable assistance to set up sub folders in the inbox nor create rules to move emails as they are received to the correct subfolder. You claim this can be achieved but the information and auto elements prevent this being achieved. This is both on the gmail site accessed through windows and the thunderbird android app. You will be aware how easy this process is in outlook. Steve Williams

Cannot find any understandable assistance to set up sub folders in the inbox nor create rules to move emails as they are received to the correct subfolder. You claim this can be achieved but the information and auto elements prevent this being achieved. This is both on the gmail site accessed through windows and the thunderbird android app. You will be aware how easy this process is in outlook. Steve Williams

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.