Since installing Firefox 5, I can no longer access the "messages" pages on Facebook. Any ideas??
Everything works on Facebook as before, but when I go to the "messages" option, the messages do not display (but works fine in Explorer).
I have not added any new plug-ins or add-ons.
Everything worked without a problem before I upgraded to Firefox 5. Other Firefox users I've contacted do not seem to have this problem, so I assume it may be a setting, although I've made no changes.
Saafara biñ tànn
The problem appears to have resolved itself on my end, so I'm thinking the problem was in Facebook's ballpark after all.
I did notice a day ago that tweaking Ghostery (anti web tracking add-on) that unblocking certain elements would make the messages section should up normally. This doesn't explain why it suddenly worked fine today (I changed my settings back to how they were before the problems started), but if you have any sort of ad-blocking add-on or program, it's worth a shot.
Jàng tontu lii ci fi mu bokk 👍 0All Replies (10)
I'm having this same problem and it's driving me crazy...
We have zero of the same add-ons, except for Flash, which I just updated right before upgrading to FF5. So it's either that or something to do with the latest Windows updates, which I also did right before upgrading to FF5.
Did you do either of those two things? Are you running 32 bit or 64 bit W7?
I did a Windows update about a week ago before updating to FF5, however I did do a Acrobat Reader Update just before installing FF5, so maybe it does have something to do with Adobe updates? I'm running W7 64-bit.
Was hoping it was a fB bug, but just checked and the problem still exists! Frustrating!
I'm on 64-bit as well! That might be a clue. And I did do something with Adobe updates shortly beforehand, although now I'm not sure if it was Flash or Reader as you mentioned.
If you come up with anything in the future, I'd appreciate a holler, as we appear to be in the minority.
this is true for Mac Firefox as well. and I have not updated Flash yet, and it's having a problem. The weird thing is I'm pretty sure that I was on FF beta, and hadn't updated to the release yet (which I am on now) and was having this problem. Something changed yesterday... maybe with FB?
Saafara yiñ Tànn
The problem appears to have resolved itself on my end, so I'm thinking the problem was in Facebook's ballpark after all.
I did notice a day ago that tweaking Ghostery (anti web tracking add-on) that unblocking certain elements would make the messages section should up normally. This doesn't explain why it suddenly worked fine today (I changed my settings back to how they were before the problems started), but if you have any sort of ad-blocking add-on or program, it's worth a shot.
You seem to have solved it, Janus564! I tweaked Ghostery and bingo! The messages are back! Thanks!!
What exactly did you end up allowing? Or did you just white list FB?
Whitelisting Facebook might work, but for me, it was allowing "ZigZag" that made it work like normal. Bit of trial and error, I guess.
Sweet! Glad to help. Yesterday, I blocked all the elements I'd previously unblocked trying to get the messages section to work again, and it still functioned normally. I've given up trying to figure out what the issue was. :P
Still having issues reading FB messages. I can read when using IE. I'm using Windows Vista OS 32 bit - service pack 2
Any suggestions for plugins needed so I can use FireFox?
Thanks, Angela