This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot view PDF files, although my Adobe plugins are up to date

more options

I can read the PDF files I have saved in my computer but, since yesterday, I cannot view them or save them from the Internet using Mozilla Firefox.

I have checked my Adobe plugins and they are all up to date, I have also downloadaded Acrobat reader again, just in case, but I haven't got any results.

I can read the PDF files I have saved in my computer but, since yesterday, I cannot view them or save them from the Internet using Mozilla Firefox. I have checked my Adobe plugins and they are all up to date, I have also downloadaded Acrobat reader again, just in case, but I haven't got any results.

All Replies (2)

more options

Saafara yiñ Tànn

more options

Thanks for your answer but no, they don't help me. That's the reason why I posted my question.

Those articles would only help me if my plug-ins needed updating, but I did check before asking for help and they were all updated, so I cannot understand what's wrong.

I have also checked with other browsers since and I have the same problem with Internet Explorer and Google Chrome, but not with Opera. ???