This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

everytime I open firefox this box( X marks) appears, closing out doesnt get rid of it and eventually have to restart in order to do so?

  • 2 tontu
  • 5 am na jafe-jafe bii
  • 8 views
  • i mujjee tontu mooy eronboy

eronboy
eronboy
more options

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

Saafara biñ tànn

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

Jàng tontu lii ci fi mu bokk 👍 3

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Saafara yiñ Tànn

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

eronboy
eronboy Ki laajte
more options

problem solved ! thanx:-)