Firefox Community Forum

Windows crashed my computer. now that it has been corrected i need to restore my old FireFox page and bookmarks. How can I do this? i prefer to speak with a rep. Ive tried following on the web but have no success.

When Firefox loads a web site such as TicTok.com, the site instantly plays the very first video that loads. Now this sure sounds like there would be a very simple solution for this problem and the solution should be built right into Firefox's settings... right? Let's see here...

Settings\Privacy & Security\Permissions\Autoplay {pop-up window} Default for all sites: [Allow Audio and Video]

                                   Block Audio
                                   Block Audio and Video

Website Listbox: Status: about:welcome^privateBrowsingId=1 [Allow Audio and Video] about:welcome [Allow Audio and Video]

   *the two dropdownboxes in this list have the same options as the 'all sites' dropdownbox.

So with these settings I certainly can block every website from autoplaying any audio or I can block every website from autoplaying any audio AND video. However these settings do not provide a "Block Video" only option. Why would anyone want that? Well because of the way sites like TicTok actually behave when Block Audio and Video is set. When Block Audio and Video is set, the user will have to press play on the video AND then press unmute. The user should be able to prevent the video playback when the website loads, and when the user presses play the audio should just start working without need for pressing unmute. This however, is only annoyance issue.

There is a real functionality issue as well. When looking at the Website Listbox, this component is essentially useless. The developers didn't even need to include the two "about:welcome" entries. They won't ever do anything unless Mozilla decides to add Audio/video to their welcome page (probably not happening). So the user can safely delete those two entries, but here is where it gets interesting. Once deleted, the user can not put them back. In fact, the user cannot enter ANYTHING into this listbox (why?). The only thing we can do is Remove All Websites.

What does this mean for the user? It means that I am relegated to either simply dealing with obnoxious websites and their autoplayed videos. Or I can set it so every website is blocked from autoplaying Audio and Video, but if I do that then I will have to unmute videos before clicking play. The presence of the Website Listbox sure does suggest that the user should be able to add websites, thereby creating a customized list of sites which should or shouldn't have autoplay permissions. To be quite honest, this part of Firefox seems incomplete and I hope it will see some attention soon.

So for example i watch video on youtube (doesn't matter, it happens on every site), and i want to skip 5 seconds, i press the arrow key and the video rewinds, BUT the sound is glitching a little bit, until these 5 seconds are rewinded, and its very annoying. Same sound glitch happens on BSOD, audio is just repeat last millisecond of itself. so how do i fix it? i dont have thins thing at other browsers, and also this glitch doesn't appear in every session, sometimes everything is ok, but not always

인터넷 웹 사이트를 보다 보면 어느 순간부터 동영상이 재생되지 않음. 주로 mp4 인것 같고, youtube 는 여전히 재생 가능함. 화면이 초록색, 혹은 검은색 등으로 반응을 하지 않고, 재생되지 않음.

개인적인 경험으로 유추해 보길 탭을 많이 열면 그런것 같음. 탭을 많이 열면 50~100 혹은 그이상도 열긴 하는데 한번 영상 재생이 안되기 시작하면 껐다 켜기전까진 계속 재생이 안됨.

혹시 설정에서 뭔가 수정해 볼 수 있는 방법이 있을지?

(* 하드웨어 가속 은 꺼봤는데 소용없음)

Trying to figure out why I can no longer save bookmark/favorite. Star icon is blue or turns blue when I click on it and then it does not save page? Windows 11 Firefox default browser.

Firefox requesting a "passkey" to sign into AOL. AOL says it's not them. it doesn't say what kind of passkey, how toset it up, where to get it, Nothing! Any ideas? I can get in on my tablet and phone, just not in Firefox.This request for a passkey just began a month or so ago, with no explanation.

Hello there! I'm a relatively new Firefox user that started using it around a month ago. The main reason is that it's currently the only browser that has smooth video streaming across other browsers I tried when I also do more demanding things on a secondary screen. However, since I started using it, I am facing a weird issue, where I am being randomly disconnected from chat on twitch.tv channels. It mostly happens on chats that are offline - but are still actively used by others - and sometimes, but rather rarely, happens on chats that are online but are slower - the error also seem to be different on those. It always looks like this: I connect to chat, use it just fine, then suddenly I get the message on the bottom saying "Connecting to chat". It usually takes a second, maybe two tops to reconnect. I have checked the page using Inspect function, and noticed an error that appears when those reconnections occur: "The connection to wss://irc-ws.chat.twitch.tv/ was interrupted while the page was loading". But the page is loaded already. I didn't refresh it or anything like that. So what gives? I have tested other browsers - Edge, Chrome, Opera - however it seems that the problem is Firefox-centric. The same chat on the aforementioned apps do not have the same problem while Firefox is happily reconnecting me here and there. I have tried clearing cache and cookies, I also tested in private mode without extensions, and in Troubleshooting mode, but to no avail. I also did a full Refresh of the browser, but the error returned after a day. I am attaching some screenshots that I did during the investigation for documentation. I was in contact with my ISP and Twitch Support, but on both ends was told that no problems were found. And so I am coming to the direct Firefox support. Any advice would be appreciated!

Firefox abruptly stopped working on my MacBook Air. When logged in as the admin, Firefox works fine. When a 2nd user logs into an account on the Mac, and tries to open Firefox, Firefox asks to install a helper tool. If I do so (with the admin credentials), the helper tool prompt goes away, but then if I click to open Firefox the icon just bounces and I get an "application not responding" warning.

I have tried refreshing Firefox from the admin account. I deleted Firefox and deleted all user profiles, re-installed Firefox, and still the same thing happens (works fine on admin account, does not work for any other user on the Mac). I am also unable to open Firefox in troubleshoot mode (option key). Even with the option key the Firefox icon bounces on the dock and never opens.

I can't share any data because I can't open the app.

Any help would be appreciated.

Thanks.

I cannot login to Bestbuy.com on firefox, but yet it works fine on Safari.

I get the following error message.

Try it:

https://www.bestbuy.com/identity/global/signin

Ich habe in der Benachrichtigung zu der Funktion "löschen von Nachrichten mit Umschalt+Entf" den Warnhinweis "diese Nachricht nicht mehr anzeigen" versehentlich mit einem Häkchen versehen. Wie kann ich den Warnhinweis wieder anzeigen lassen?

Danke im Voraus für die Hife MB

i host diablo_web_simple on my root running nginx when i use chrome it only loads the chunks of diabdat.mpq once -> then loads them from cache when using firefox it always loads the chunks and doesnt use cache -> this results in slower load and less performance

diabdat.mpq = ~270mb chunksize = between 1-7mb combined chunksize of loading game: ~65mb

i already set in about:config browser.cache.check_doc_frequency 2

i also set headers for caching this file in nginx

nothing works pls help

Hello,

after update of window 11 to 24H2, Firefox keeps crashing on start. I completed deinstalled Firefox, rebooted and installed again, no effect. I switched off hardware acceleration and all add-ins and selected system theme, no effect. No crash occurs when started in troubleshoot mode. I did a clean-up (in troubleshoot mode), no effect. What should I do now? Where is the error log?

Regards Christian

I'm trying to measure power consumption in Firefox using automation. My goal is to get power consumption metrics for specific webpage loads.

What I've tried: 1. Using Puppeteer with Firefox's profiler:

  - Enabled power profiling preferences
  - Used the Profiler CDP commands
  - Got profile data but no power metrics

I know Firefox DevTools has power profiling capabilities in the Performance panel, but I need to access this programmatically. Is there a way to: 1. Access the same power metrics that Firefox's Performance panel shows? 2. Get power consumption data through Firefox's debugging protocol or any other API? 3. Enable and collect power profiling data in an automated way?

Any guidance on the correct approach would be greatly appreciated!

When playing videos in Facebook after a few of them I get a blue circle spinning . When I use chrome I don't have a problem.I have had Firefox for over 10 years ,if I cannot fix this Em going to have to use chrome

A few months ago after an update to Firefox the window would open but be transparent with no controls visible. I tried the refresh Firefox option which worked but left other problems. A website has a medium blue header at the top with white fonts (links) on it, which still appear that way in Chrome and Opera, but since the refresh the header is black with black fonts in Firefox (which of course you can't see). There are also variations of this problem on some other other websites. The only way I can see links on those sites is to set color management to override 'always'. Is there any way to fix this problem? Thanks Mike

I've used Norton Safe Search on FireFox for years with no problem. But few weeks back, when I use Safe Search, it does no longer brings back the green checks indicating the site is safe. It works with Edge, but not with FireFox. I've contacted Norton and still waiting to get a response. Anyone have idea as to what is going on and how to fix it?

thanks -