Videos don't have sound on Citrix

Firefox Firefox Igqibele ukuhlaziywa: 06/06/2022 40% of users voted this helpful
Akukho namnye oncedileyo ukuguqulela eli nqaku. Ukuba sele usazi ukuba kwenziwa njani ukulokhalayizelwa imisebenzi ye-SUMO, qalisa uguqulelo ngoku. Ukuba ufuna ukufunda ngakumbi ngendlela yokuguqulela amanqaku eSUMO, nceda uqale apha.
This article applies to Windows only.

If you are on a Citrix Server on Windows, you may have problems with sound when you play videos on Firefox. This is due to an issue with increased security restrictions and we are working hard to resolve this.

In the meantime, you can reduce the sandbox security level by following these steps:

Warning: Changing advanced preferences can affect Firefox's stability and security. This is recommended for advanced users only.

  1. Type about:config in the address bar and press EnterReturn.
    A warning page may appear. Click Accept the Risk and Continue to go to the about:config page.
  2. Search for security.sandbox.content.level.
  3. Click the Edit Fx71aboutconfig-EditButton button for the preference and set its value to 1.
  4. Click on the checkmark Fx71aboutconfig-Checkmark to save the change.
  5. Restart Firefox on the remote device.

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These fine people helped write this article:

AliceWyman, Wesley Branton, Joni
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