This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibivaliwe yaze kwaye ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Got an email reply to my question but have questions about reply

more options

Jscher2000 Reply: One other thought: check your preference for how to handle PDF files to see whether it has changed. By default, Firefox will use its built-in viewer, but since it isn't as full-featured as Adobe's viewer, many users will switch back to Acrobat. In case your preference is set to Save rather than view in either of those, check this article for steps to change this setting: How to disable the built-in PDF viewer and use another viewer (but you can change it to whatever you like).

Questions: Where do I find the "How to disable the built-in PDF..." article referred to clicked on blue and didn't link to anything. Also will this make so the print will just view so can print it. I don't want it to go to download. How do I check my preferences to see if set up as save? Thank you.


Duplicate thread locked, please continue here: /questions/1011670

Jscher2000 Reply: One other thought: check your preference for how to handle PDF files to see whether it has changed. By default, Firefox will use its built-in viewer, but since it isn't as full-featured as Adobe's viewer, many users will switch back to Acrobat. In case your preference is set to Save rather than view in either of those, check this article for steps to change this setting: How to disable the built-in PDF viewer and use another viewer (but you can change it to whatever you like). Questions: Where do I find the "How to disable the built-in PDF..." article referred to clicked on blue and didn't link to anything. Also will this make so the print will just view so can print it. I don't want it to go to download. How do I check my preferences to see if set up as save? Thank you. ---- Duplicate thread locked, please continue here: [/questions/1011670]

Ilungisiwe ngu NoahSUMO

All Replies (1)

more options

I replied over here: https://support.mozilla.org/questions/1011670#answer-606095

I suggest staying in the same thread to avoid confusion.